These terms and conditions outline the rules and regulations for the use of Ah Liang All Season Fruits products and services. By accessing or using our services, you agree to abide by these terms. If you disagree with any part of these terms, please do not use our services.
1. General Terms
1.1. By using Ah Liang All Season Fruits products and services, you confirm that you are of legal age to make purchases or have obtained parental/guardian consent.
1.2. We reserve the right to modify or terminate our services for any reason, without notice, at any time.
1.3. Prices, availability, and descriptions of products are subject to change without prior notice.
2. Orders and Payments
2.1. Placing an order constitutes an offer to purchase. All orders are subject to acceptance by us.
2.2. Payment for orders must be made through the provided payment methods during the checkout process.
2.3. Orders will be processed upon successful payment and subject to product availability.
3. Delivery
3.1. We will make reasonable efforts to deliver orders within the specified timeframe. However, delays may occur due to unforeseen circumstances.
3.2. Delivery charges, if applicable, will be clearly stated during the checkout process.
3.3. It is your responsibility to provide accurate delivery details. We are not responsible for orders delivered to incorrect addresses provided by you.
3.4. If the recipient is not available at the delivery address during the first delivery attempt, we will take the following steps:
*We may attempt to contact the recipient via the provided contact information to determine the best course of action.
*In cases where the delivery cannot be completed on the first attempt, we will leave a delivery notification with information about the attempted delivery, as well as details on how the recipient can arrange for redelivery or pick up.
4. Product Quality and Freshness
4.1. We take utmost care to ensure the quality and freshness of the delivered fruits.
4.2. In the rare event that you receive fruits that are damaged, overripe, or of unsatisfactory quality, please contact us within 24 hours of delivery to report the issue. We may request photographic evidence of the problem.
4.3. Our liability for substandard products is limited to either replacement or refund, as determined by us.
5. Cancellations and Refunds
5.1. Cancellations may be accepted before the order is prepared for delivery. Please contact us as soon as possible to inquire about cancellations.
5.2. Refunds will be processed according to our refund policy, which may vary based on the circumstances of the order and the reason for the refund request.
6. Payment and Pricing
6.1. Payment for fruit delivery orders must be made using the accepted payment methods during the checkout process.
6.2. Prices for our products and delivery services are subject to change without prior notice.
7. Limitation of Liability
7.1. Our liability for any delivered products is limited to the purchase price of the items.
8. Privacy and Data
8.1. Personal information collected during the order process will be handled in accordance with our Privacy Policy.
9. Governing Law
9.1. These terms and conditions shall be governed by and interpreted in accordance with the laws of Singapore. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in Singapore.
10. Changes to Terms and Conditions
10.1. We reserve the right to modify or update these terms and conditions without prior notice. Changes will be effective upon posting on our website.
By placing an order with Ah Liang All Season Fruits, you acknowledge and agree to the above terms and conditions. If you have any questions or concerns, please contact our customer support.